The PSQ Timeline
May 17, 1969
The Productivity Development Center (PDC) and 64 Charter members from a cross-section of the Philippine business enterprises formally ratified the Philippine Society for Quality Control (PSQC) constitution and by-laws.
August 12, 1969
Securities and Exchange Commission (SEC) officially approved the incorporation of the PSQC. This society was envisioned by the National Economic Council of the Philippines to help the Philippine industry in its efforts to produce better quality products and services not only for the domestic market but for the world market as well.
1969 -1979
PSQC co-sponsored several symposia and seminars with distinguished international and local speakers, such as Gen. Walter L. Hurd, Jr. of U.S.A., Dr. Farouk M. Fawzi of Rotterdam, Jan Albert Atzema of the Netherlands; Jan Jacobus Cappers, a Dutch Consultant on Quality Control, and Warburton Brown, a UNIDO Value Analysis Expert.
1974
Dr. Joseph M. Juran was a speaker on “Upper Management and Quality” and on “Management of Quality Control.” Dr. Juran is known the world over as a lecturer, management consultant, and author of “Quality Control Handbook.” Dr. Juran gave valuable advices as to how the PSQC can become financially stable.
September 1974
Dr. Kaoru Ishikawa, author of Ishikawa Diagram conducted a lecture-seminar on “Quality Control System in Japan.”
June 1980
Some PSQC members participated in a study mission to Japan, Taiwan, Korea, and Hongkong.
July 1980
A two-week study mission to Japan followed a seminar on QCC. This study mission was subsidized by Asian Productivity Organization (APO), with visit arrangements done by the Japanese Union of Scientists and Engineers (JUSE).
May 1981
President Dr. Miflora M. Gatchalian represented the PSQC to the 35th Congress of the American Society for Quality Control. The First Asia Pacific Conference on Industrial Quality Control was presented and accepted for international circulation. An ASQC International Liaison to PSQC, Gen. Walter L. Hurd, Jr. (1st PSQC Honorary Member) was appointed.
December 1-6, 1981
PSQC sponsored the first Asia Pacific Conference on Industrial Quality Control (APC-IQC ’81) held at the Philippine International Convention Center, Manila. Sixteen countries were represented and it was during this conference among Quality Control Organization Heads, UNIDO Advisers, and PSQC Board that the Asia Pacific Organization for Quality Control (APQCO) was formed. The PSQC was chosen to head an Ad Hoc committee and be the center for communication prior to having a formal organization.
PSQC boasts of having sponsored 8 national conferences including the Quality Control Week celebration and an International Conference, APQ-IQC ’81. PSQC, an affiliate member of American Society for Quality Control, also keeps close contact with the European Organization for Quality Control and Quality Control societies in Asian countries.
PSQ amended its Constitution and By-Laws to include Associate Individual and Sustaining Members. Sustaining membership fee went into a fund kept as “seed” money. Proceeds of the fund will be utilized primarily for the technical library project and possible support for publication, scholarship, and training programs and other related activities in the field of Quality Control education and training.
1983
PSQC presented the formation of the Asia Pacific for Quality Control (APQCO) during a conference in Mexico.
1985
Dr. Josefina C. Lugay, Chairman-Technical Committee of PSQC, and QA Director of Mead Johnson Phils., Inc. represented PSQC at the APQCO in Beijing, China.
1986
President Corazon C. Aquino reaffirmed the third week of October of every year as a Quality Control Week in Presidential Proclamation No. 35.
1988
PSQC launched the first Outstanding Quality Company of the Year (OQCY) annual award in cooperation with the Philippine Productivity Movement.
May 1988
Jimmy Jimenez represented PSQC at the 42nd Annual Quality Congress of the American Society for Quality Control (ASQC) in Dallas, Texas.
June 1988
Represented by Zenaida T. Veloso, PSQC co-sponsored the US-ASEAN Total Quality Management Mission in San Diego and Los Angeles, U.S.A.
1989
PSQC launched the National Quality Forum during the Eleventh National Quality Control Week in October held at the Hotel Intercontinental Manila.
1990
The first PSQC’s Ugnayan Session was held at Astra Pharmaceuticals Plant in Paranaque, Metro Manila.
Japan Productivity Council gave a lecture on Productivity Gain-Sharing Scheme.
The scoring system for the OQCY ’90 and succeeding years was patterned after the Malcolm Baldridge National Quality Award. In the same year, the concept of site visits to verify “claims” of nominated companies was implemented by the OQCY ‘90 examiners.
April 1990
Mr. Norbert J. Vogel, Group Manager, Quality and Customer Orientation Development of BHP Steel of Australia, shared his experiences in implementing Total Quality Management. PSQC Cebu Chapter was formally organized (currently inactive).
May 1990
PSQC was represented by PSQC’s Vice President Zenaida T. Veloso and Enrico Mina to the 4th Annual Quality Progress of the American Society for Quality Control (ASQC) in San Francisco, California.
July 1-3, 1990
Mr. Allan Blackman of WD Scott conducted a seminar on Facilitating Skills for Continuous Improvement.
December 1990
PSQC fully paid its new office at Sunshine Condominium, Kamagong Street, Makati through the ‘Buy Me an Office” collective effort.
1992
PSQC together with the International Academy for Quality (IAQ) sponsored an International Conference on Quality. Among the presenters were: Dr. AV. Feigenbaum, Dr, H. James Harrington, Dr. William A Golomski, Gen. Walter Hurd, Dr. Yoshio Kondo, Dr. Masaaki Asao, Messrs. D. Mangelsdorf, David Bailie and Steve Chalmers.
ISO 9000 was officially launched by the Department of Trade and Industry (DTI), jointly with the Management Association of the Philippines (MAP), Philippine Productivity Movement and PSQC. Six UNDP Fellows from the Socialist Republic of Vietnam underwent a month-long training on Total Quality Management conducted by PSQC trainers.
The Angel Opeña Memorial Award was launched during the International Conference.
1993
PSQC Youth Chapter held the first General Assembly at UST Medicine Auditorium.
PSQC collaborated with Private Investments – Trade Opportunities and PhilExport to offer “Institutionalizing Total Quality” seminars to small and medium scale exporting companies.
Together with AMREP International and Alan Griffin & Associates, PSQC coordinated an IQA-registered ISO Lead Assessors course with 15 participants.
President Fidel V. Ramos proclaimed the month of October as Quality Month.
1994
President Fidel V. Ramos inducted PSQC Officers and board members at Malacañang Palace. PSQC celebrated its 25th Foundation anniversary commemorating the finalization of its constitution and by-laws on April 16, 1994. The constitution and by-laws was revised and ratified in the June General Membership Meeting.
President Zenaida T. Veloso and Dr. May Gatchalian with Chona Sano presented a paper on PSQC’s Campaign for Total Quality at the APQCO in Kuala Lumpur, Malaysia.
1995
PSQC started networking with other associations/organization by joining the Philippine consultative Committee for Standards and Quality (PCCSQ) for TQM promotions nationwide. The first program was for the Japan –ASEAN sponsored TQM programs.
April 1995
PSQC was represented by Chona Sano, Technical Committee chair, together with E.F Topacio, Jr. of Allegro Microsystems Phils., Inc. at the Taipei – Taguchi Seminar by APO, Development Academy of the Philippines (DAP)-PDC.
August 1995
Noel B. Querijero, Community Affairs Chairperson represented PSQC at the Taipei – Kaizen Seminar by APO, DAP-PDC.
August 1995
President Zenaida T. Veloso presented a paper on “Benefits of ISO 9000 Certification to a Food Plant” in Hanoi, Vietnam’s First Quality Conference.
1996
The Juran Medal Award was created by PSQC as a joint effort with Philippine Quality and Productivity Movement (PQPM). The first awardee was Miguel R. Unson of San Miguel Corporation.
October 21 to 23, 1996
The 5th Asia Pacific Quality Organization Conference was held in Manila, jointly sponsored by PSQC, the PQPM, and the Personnel Management Association of the Philippines (PMAP). It coincided with 8th NQF held on October 19-20.
October 3, 1997
Executive Order No. 448 established the Philippine Quality Award, signed by then President Fidel V. Ramos. The assigned implementing agencies are: PSQC, as administrator for private sector, DAP, as administrator for public sector and DTI, as award manager.
June 1998
Eleven trustees and members of PSQC joined the study mission in Taiwan on Improvement Approaches in TQM Practicing Organizations, jointly sponsored by China Productivity Center, APO and DAP.
June 3, 1998
Former President Fidel V. Ramos awarded the first winners of the Philippine Quality Award at the Malacañang Palace.
June 17, 1998
The corporate name of Philippine Society for Quality Control, Inc. (PSQC) was changed to Philippine Society for Quality, Inc. (PSQI).
August 14, 1998
PSQI established its affiliate, the Philippine Society for Quality Foundation, Inc. (PSQFI) with the approval of Securities and Exchange Commission (SEC).
In 1998, the Philippine Quality Award Foundation was incorporated in May, with PSQ as one of the founders, represented by then PSQC president, Noly T. Cayabyab who was elected Treasurer.
August 19, 1998
SEC officially approved the change of corporate name to PSQI.
September, 1998: Ms. Zenaida T. Veloso presented her paper on “Creating Loyal Customers for Business Success” in Korea at the 6th Asian Productivity Quality Conference with Noly T. Cayabyab, Wilfredo S. Pineda and Mercedita G. Babiera.
1999
The 30th year of the Society was commemorated with the production of “PSQ throughout the Years” in VHS tape.
September 2000
PSQI was represented by Zenaida T. Veloso, Cynthia J. Cabasag and Victoria Vallestero who each presented papers during the 8th APQO conference in Arizona, U.S.A
July 2002
Ma. Teresa U. Bagaman presented a paper on the implementation of knowledge management in the Philippines at the Symposium on “Entrepreneurship in Knowledge-based Industry” organized by APO in Taipei, Taiwan. This paper was included in the “Entrepreneurship and Innovation in the Knowledge-based Economy: Challenges and Strategies” book written by Prof. Tan Wee Liang and published by the APO in Tokyo, Japan.
2004
The first PSQ Challenge video award for students
September 13-15, 2004
The 10th Asia Pacific Quality Organization and the 16th National Quality Forum was jointly held in Manila.
September 27-October 1, 2004
Cynthia J. Cabasag participated in the Study Mission on the Malcolm Baldrige National Quality Award at St. Louis, Missouri together with four other Philippine delegates from DTI and DAP.
May 2005
President Ma. Teresa U. Bagaman presented a paper on “Setting up and Benchmarking In-House Call Centers” in Bangkok, Thailand at the ASEAN Productivity Conference and Workshop on Benchmarking.
November 2006
Cynthia J. Cabasag participated in a Multi-Country Study Mission on Organizational Excellence in Singapore together with Conrad Iñigo of the Centro Escolar University.
2007
President Angelica C. Fraginal and Rene Mayol represented PSQI at the APO Seminar in Mongolia.
June 2007
The Balik Baterya Project was launched at the Mid-year General Membership Meeting at the first project of the PSQ Foundation Inc. It is intended to collect used batteries in an effort preserve the environment. This is in partnership with Oriental Motolite Corporation and Philippine Batteries Inc.
October 9 to 10, 2007
PSQI and the International Academy for Quality (IAQ) jointly held the 20th NQF and IAQ Conference with a pre-Conference seminar on Oct. 8 and a post-Conference seminar on October 11, held at the Hotel Intercontinental, Manila.
2012
Mr. Paul Borawski, the Chief Executive Officer of the American Society for Quality keynotes the 24th National Quality Forum. For the first time in Quality History of the Region/Philippines, there was an in-depth discussion of the results of the landmark 2011 Future of Quality study by Mr. Borawski. The theme of the study is “Emergence” which provocative questions about we want to do in anticipation of the future. It identifies and explores the critical forces that will shape the future of quality based on “stakeholder dialogues” and surveys sent to respondents worldwide. The Quality Manager of the Year Award was also launched.
2013
PSQ celebrated the 25th National Quality Forum. It was highlighted by the awarding of the first Quality Manager of the Year award. The year was also marked with the launching of the Research Program initiated by Dr. Tes Mercado.
Dr. Holger Kohl, Director of Corporate Management Division of Fraunhofer Institute (IPK) of Germany and Secretary General of Global Benchmarking Network was invited as a keynote speaker to promote Global Benchmarking Network in the Philippines.
2014
PSQ launched the 1st Philippine Benchmarking and Best Practice Competition in collaboration with the Department of Trade and Industry, Development Academy of the Philippines, University of the Philippines – Institute of Small Scale Industries and Global Benchmarking Network. This project was spearheaded by past PSQ Presidents and Project Director for Innovation and Benchmarking, Ma. Teresa Bagaman and Noly Cayabyab. The 1st Benchmarking and Best Practice winners from private and public sectors represented Mfg, Service, Local Government and GOCC. The City of Tanuaun received the runner-up Global Benchmarking Award from the Global Benchmarking Network in Abu Dhabi last November 24-25, 2014.
2015
The winners of the 1st and 2nd Philippine Best Practice and Benchmarking Competition organized by PSQ, DTI, DAP and UP ISSI represented the Philippines in the 4th Global Benchmarking and Best Practice Competition organized by the Global Benchmarking Network. The Medical City (TMC) won the Top Prize which was held in Dubai last Dec 2015 and Texas Instruments won as Runner-Up in the 4th International Best Practice Competition held in the Philippines last November 2015.
2016
PSQ collaborated with the University of the Philippines – National Engineering Center, UP Department of Operations Research, UP Lean Six Sigma Collaborative in developing and conducting the Professional Certification for Lean Six Sigma Master Black Belt. The course design was adapted from the Lean Six Sigma Body of Knowledge of the American Society for Quality. PSQ has also collaborated with the Ateneo de Manila University on the conduct of Quality training programs starting 2017.
TMC’s award-winning paper in Best Practice Benchmarking was also accepted by the Scientific Committee of the World Health Organization in Vienna for oral presentation last June,, 2016 during the 24th Health Promoting Hospital (HPH) Conference held at Yale University, USA in collaboration with Yale-Griffin Research Center and Planetree Organization. Planetree is a nonprofit patient-centered care organization of hospitals and other health care organizations founded in 1978.
Dr. Rey B. Fremista launched the #PSQNation branding campaign.
2017
PSQ organized the 2017 International Quality Conference in collaboration with Asian Pacific Quality Organization (APQO) and Global Benchmarking Network (GBN), where Dr. Rey Fremista, PSQ’s Vice President Internal, was the Conference Convener/Chairman and the APQO’s VP for Conference. The conference theme was “Quality Transformation in the Digital World” and it was help at Okada Manila Hotel. A partnership with Cornell University’s online training courses was established. Benchmarking with Xylem Water System International Inc. facilitated PSQ and organized the 3rd Benchmarking and Best Practice Award Competition.
2018
PSQ entered into a partnership agreement with Singapore Institute of Multidisciplinary Professions (SIMP) in promoting continuous learning & development of Quality Practitioners via certification courses, Topics in General Membership Meetings centered on Data Science & Analytics, Digital automation, application of IoT. New PSQ Awards on Team Innovation & Team Excellence were also launched to help promote excellence in pursuit of Quality & business transformation. The 29th NQF event & PSQ Excellence Awards were held at Okada Manila Hotel with the theme “Excellence in a World of Disruption & Change.” Wally Mateo, the PSQ Vice President Internal, was the NQF Chairman.
2019
PSQ established various media partnerships on different local and international learning events: (a) International Quality and Productivity Centre in Singapore for their various events in Singapore and in the Philippines; (b) Ariva Academy for their 2019 Philippine HR Congress and Asian HR Summit; (c) HR Synergy towards Managing Risk, Creating Value and Optimizing Total Cost with the Procurement and Supply Institute of Asia (PASIA); (d) Digital Transformation with the Ateneo Center for Continuing Education; and (e) a two-year media partnership agreement with ASEANHR Media Pte. Ltd. Singapore. PSQ also launched its Facebook Chatbot named Qual-e. The 30th NQF event & PSQ Excellence Awards were held at Sheraton Manila Hotel with the theme “Celebrating 50 Years of Excellence and Leading Innovation to the Future.” Dr. Zandra Maningas, the PSQ Vice President Internal, was the NQF Chairman. The new PSQ logo was launched through the efforts of Warren Enteria and Dr. Rey Fremista.
2020
The “Ugnayan” Benchmarking Learning Event was held in January 2020, facilitated by the Philippine Airlines (PAL) Express, where they shared their best practices. Participants were also immersed to their Virtual Reality (VR) training environment and their state-of-the-art flight simulator.
Series of free monthly webinars were facilitated where local and international Speakers were invited. The first Data Protection Officer (DPO) Certification program was launched where 9 participants got certified. The first Design Thinking Training was also launched.
The first virtual conference was held, the 31st NQF & the 1st World Innovation & Benchmarking Summit, in collaboration with the Global Benchmarking Network, with the theme “Quality 4.0 in the New Normal” led by Jesselyn Panis, the PSQ VP for Conference.
Dr. Rey Fremista (PSQ President) and Angelica C. Fraginal (Vice President for Administration) were invited as Speakers on 2 international virtual conferences – (1) 24th Latin America Quality Congress and (2) Inaugural APQO Virtual Conference 2020.
PSQ participated for the first time in the celebration of the World Creativity & Innovation Week on April 15-21. UN designated April 21st as World Creativity and Innovation Day.
Dr. Rey Fremista got featured in the American Society for Quality’s (ASQ) Quality Progress Magazine, November 2020 issue, as one of the Quality Heroes.
2021
August of 2021 will be remembered as a historic month for PSQ. PSQ became a Member Organization of the Asian Network for Quality (ANQ), welcomed by Dr. Noriaki Kano, the Honorary Chairperson of ANQ and an Honorary Member of PSQ.
The 1st PSQ Quality Leaders Bootcamp was held on May 17-21, 2021 – invited PSQ Members who are Leaders in their organizations, sharing their views on Quality.
The 1st Lean Manufacturing 4.0 Virtual Summit was facilitated on June 25, 2021 with Resource Speakers from Egypt and Malaysia.
Monthly webinars were ran covering various topics on Quality, inviting Global Speakers and Experts including the international quality guru Dr. Gregory H. Watson.
Quarterly “Ugnayan” Benchmarking Learning Events were held featuring companies such as DHL Express Philippines, Infosys BPM Philippines, CreditAccess, and The Medical City.
PSQ supported the (1) International Quality Congress organized by Serbian Association for Quality (SRMEK), European Organization for Quality (EOQ), and the European Foundation for Quality Management (EFQM), (2) the learning event of The Chartered Quality Institute, Hong Kong Branch, (3) the 7th International Best Practice Competition organized by BPIR.com and Center for Organizational Excellence Research, (4) Global Leadership Summit 2021 organized by Customized Training Solutions Pte Ltd Singapore, (5) 3rd Annual HR ASEAN Summit 2021 and the CEO Virtual Summit 2021, both organized by ASEANHR.Org.
Through its Social Impact program, Oracle NetSuite provided a suite of cloud software to PSQ to improve operations and grow the Society’s mission.
The 2nd virtual NQF was held, the 32nd NQF, with the theme “Emerging Stronger than Ever: Shaping the Future of Quality,” led by Jesselyn Panis, the PSQ VP for Conference
PSQ Trustees were sent to Asia Productivity Organization (APO)’s scholarship programs: (1) Jesselyn P. Panis, Ma. Teresa U. Bagaman, and Ainee C. Santo for the Conference on Blockchain Solutions for Productivity; (2) Dr. Rey B. Fremista for the Training Course on Productivity Measurement for Service-Sector Organizations; (3) Ma. Teresa U. Bagaman for the Development of New Innovation Standards for SMEs.
“PSQ Technical Hubs” was designed and introduced, composed of 4 hubs: Lean Six Sigma Hub, Quality Management Hub, Innovation and Digital Thinking Hub, and Kaizen & Quality Circle Hub.
PSQ launched the first “RESCON: Research Conference for Quality” in collaboration with National University Laguna, held on December 2-3, 2021.
Dr. Rey Fremista and Angelica C. Fraginal were invited as Keynote Speaker and Stream Speaker respectively on the 26th APQO International Conference 2021 & Australian Organisation for Quality ‘Qualcon’ Conference 2021.
Dr. Rey Fremista presented as Resource Speaker at another international conference “Sandholm Associates 50-year Anniversary Quality and Excellence Weeks“
Dr. Rey Fremista, Ma. Teresa U. Bagama, & Angelica C. Fraginal presented as Resource Speakers on an international conference “25th Latin America Quality Congress“
The first Issue (maiden issue) of PSQ Nation was released with the theme: What it takes to be a Quality Champion? featuring the life and contributions of Dr. Miflora Gatchalian in the field of Quality. PSQ Nation is PSQ’s Official Digital Magazine.
2022
“PSQ Technical Hubs” was officially launched and composed of 5 hubs: Lean Six Sigma Hub, Quality Management Hub, Innovation and Digital Thinking Hub, Kaizen Hub, and the Educators’ Network. Each hub has its Champion from the PSQ Board, a Lead, and 5 Specialists.
Partnership signing ceremony with CASUGOL, an international certification body that’s based in Singapore offering professional training and certification programs. Together, we aim to contribute to the nurturing of digital talents in the Philippines and support businesses on their digital transformation journey.
PSQ supported the (1) 12th Philippines SSON Shared Services & BPO Week on August 8-11, 2022, (2) Ask Lex Summit 2022 on April 23, 2022, (3) International Webinar with the Chartered Quality Institute Hong Kong Branch on “Dr. Juran’s 21st Century of Quality,” held on February 10, 2022, and (4) ASEAN HR Summit on August 1-2, 2022.
PSQ supported the International Academy for Quality’s (IAQ) Quality Manifesto for the 21st Century.
Dr. Rey Fremista (PSQ President), Engr. Angelica C. Fraginal (Vice President for Partnership), and Dr. Narro Navarro (Vice President for Conference) were invited as Speakers at the International Forums: 25th Latin America Quality Congress, 50th National Quality Control Congress, 41st National Quality Circles Convention, and 31st Mexico Asia Pacific Total Quality Seminar.
PSQ released Volume 2 Issue 1 of the “PSQ Nation” with the theme “The Toyota Way,” featuring the 2nd PQA Level 4 Recipient – Toyota Motor Philippines.
Dr. Rey Fremista and Angelica C. Fraginal were invited as Speakers at the 27th Asia Pacific Quality Organization International Conference.
Dr. Rey Fremista was invited by the United Nations (UN) Goodwill Ambassador Viacheslav Fetisov to speak at this international conference ECUMENE 2022: Global Financial Forum, supported by the United Nations, Convention on Biological Diversity, UNEP FI, International Union for Conservation of Nature and Natural Resources, Russian Academy of Sciences, World Wildlife Fund, Center for International and Comparative Legal Studies, the All-Russian Society for Nature Conservation, and other highly respected international organizations.
In collaboration with the Quality Partners Company, Ltd., PSQ launched the training scholarship called SUGOD: A culture-based approach to TQM. This is a training scholarship to help Micro, Small, and Medium Enterprises (MSMEs) to bounce back from the negative impact of the global pandemic. There were 100+ graduates.
PSQ Leaders were sent to Asia Productivity Organization (APO)’s scholarship programs: (1) Dr. Rey Fremista for the “Development of APO-Certified Productivity Specialists“; (2) Jubie Tamayo and Jeffrey Solis of the PSQ Technical Hubs for the course “Training Course on Innovation Management Standards for Enterprises.”
PSQ got recognized during the PQA 25th Anniversary celebration for its support in the administration of PQA in the private sector.
Monthly webinars were ran covering various topics on Quality, inviting Local and Global Speakers and Experts.
Quarterly “Ugnayan” Benchmarking Learning Events were held featuring companies such as Toyota Motor Philippines Corporation, STMicroelectronics, WNS, and Concentrix.
3 Quality International Gurus were announced and recognized as PSQ Honorary Members: Dr. Miflora M. Gatchalian from the Philippines, Dr. Gregory H. Watson from Finland, and Harnek Singh from Singapore
